Privacy Policy

1. Introduction

Khushi Motors ("we," "our," "us") operates across Kenya, Uganda, and Tanzania and is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, request vehicle quotations, book test drives, or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you interact with us, we may collect:

• Full name
• Email address
• Phone number (including WhatsApp number)
• Physical address
• Country, city, and branch location
• Vehicle inquiry details
• Any other information you voluntarily provide

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time and date of visit
• Referring website
• Usage data and analytics data

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Analyze traffic
• Support marketing and advertising campaigns
• Enhance user experience

Please refer to our Cookie Policy for more details.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to vehicle inquiries and quote requests
• To communicate via email, phone, or WhatsApp
• To provide customer support
• To improve our website and services
• To send promotional offers (where consent is provided)
• To manage vehicle reservations or deposits
• To comply with legal obligations
• To detect and prevent fraud or technical issues

We do not sell your personal information.

4. Legal Basis for Processing (Where Applicable)

Where data protection laws apply, we process your information based on:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate business interests

5. Data Sharing and Disclosure

We may share your information with:

• Our affiliated branches in Kenya, Uganda, and Tanzania
• Employees and authorized staff
• Service providers (hosting, analytics, marketing platforms)
• Financial institutions (if you apply for financing)
• Legal authorities when required by law

We ensure third parties handle your data securely and lawfully.

6. International Data Transfers

Your information may be stored or processed in countries outside your own. By using our website, you consent to such transfers, provided appropriate safeguards are in place.

7. Data Security

We implement reasonable technical and organizational security measures to protect your data.

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Your Rights

Depending on your jurisdiction (Kenya, Uganda, Tanzania, or other regions), you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent
• Object to certain processing
• Request restriction of processing

To exercise any of these rights, please contact us.

10. Marketing Communications

If you opt-in to receive promotional communications, we may send:

• Vehicle promotions
• Special offers
• Event announcements
• Branch updates

You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

11. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take appropriate steps to delete it.

12. Business Transfers

If Khushi Motors undergoes a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated "Effective Date." Continued use of the website after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

You may also contact your nearest Khushi Motors branch in Kenya, Uganda, or Tanzania.